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Services
 
DRAM provides a gateway to mediation and ADR services in Michigan.  Those services include:
 
Mediation and conciliation.  DRAM can link you to a host of conflict resolution centers and private mediators with expertise in a wide range of disputes.
 
Conflict resolution training.  DRAM can provide training programs to build conflict resolution skills among organization leaders and staff. These skills can be used to incorporate problem-solving techniques in policy planning or prevent small disputes from escalating.
 
Conflict resolution systems.  DRAM can develop dispute resolution systems that improve your organization's ability to manage conflict and assure employees that disputes will be addressed in a fair and timely manner.
 
Contract management.  DRAM can provide dispute referral, information tracking, and invoicing services for organizations that want the convenience of single-point administration. This can be especially useful for organizations that offer dispute resolution services to multiple offices or members statewide.

 

 

 

 

 

 

 

929 Covington Ct.   Suite 201  Lansing, MI 48912

Ph: 517.485.2274   Fx: 517.485.1183   resolve@tds.net